J.B. Hunt Transport Jobs

Job Information

J.B. Hunt Transport Customer Experience Specialist in Lowell, Arkansas

Job Opening ID:

00321219 Customer Experience Specialist (Evergreen) (Open)

Job Title:

Customer Experience Specialist

Department:

Operations

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Shift:

5 Day - Mon - Fri (United States of America)

Job Description Summary:

As a Customer Experience Specialist, you'll work closely with your team to uphold our standard of exceptional customer service.

Job Description:

Responsibilities and Job Duties

  • Schedule freight orders or pickup/delivery appointments for new and existing customers

  • Adhere to any special customer requirements for appointment scheduling

  • Enter customer orders into the order management system and track loads to ensure on time, damage-free service

  • Ensure prompt handling of customer requests/inquiries

Qualifications

Minimum 17 years of age and a high school diploma or GED, or currently enrolled in a high school program in good standing with a GPA of 3.0 preferred, or one to two years general office experience.

  • Excellent customer service skills

  • Ability to communicate well with outside customers and internal contacts

  • Ability to self-prioritize

  • Keen attention to detail

  • Ability to work in a fast paced, potentially stressful environment

Preferred Qualifications:

Qualifications:

Education:

Language:

Work Experience:

Certifications:

Competencies:

Communication, Creativity (JBH Rating Scale), Customer Service, Decision Making & Problem Solving

Responsibilities:

Company Overview:

Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.

Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!

J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

Why J.B. Hunt?

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

What are we looking for?

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.

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