J.B. Hunt Transport Jobs

Job Information

J.B. Hunt Transport Dispatcher in North Bergen, New Jersey

Job Opening ID:

00310796 Dispatcher (Open)

Job Title:

Dispatcher

Department:

Operations

Country:

United States of America

State/Province:

New Jersey

City:

North Bergen

Full/Part Time:

Part time

Shift:

Job Description Summary:

Job Description:

Do you enjoy problem solving and communicating with others? We are looking for a dedicated Dispatch professional to join a new and dynamic operation. As Dispatcher, you will be the operation’s conductor and support system responsible for maintaining ongoing communication with delivery teams, clients, and customers in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled deliveries.

A Day in the Life

Communicates with sense of urgency with all parties keeping them informed of schedule or delivery issues, answering questions, responding to request and identifying and implementing solutions.

Monitors how delivery teams are progressing through their routes and schedules – informs or makes adjustments as necessary.

Ability to act with flexibility, as a conductor in complex situations while considering multiple variables to reconfigure work.

Advises delivery teams of the proper actions regarding customer, logistics or other problems which could arise and affect scheduled deliveries.

Verifies merchandise by matching bills of lading, reconciling quantities and SKU’s. Notes discrepancies and reports to appropriate personnel.

Resolves customer service issues by identifying and explaining the best solution, taking the appropriate action and following up to ensure complete resolution.

Prepares quality reports, load out reports, dispatch logs and tracking logs, and set up of manifests

Manages exceptions not limited to late departures or arrivals, breakdowns, in-home service time, NAH, go backs, accidents, product or in-home damages, delivery team illness or injury, HOS, unplanned billing, trends.

Releases teams upon completion for the day.

Documents any issues that arose in order to alert next-shift personnel and superiors.

Performs other related duties as required and assigned.

What You'll Bring

Combination of education and 1-3 years relevant logistics/dispatch experience collectively considered; Minimum of Associate preferred

Ability to establish and maintain effective relationships with employees, contractors, supervisors and the general public requiring courtesy, discretion and independent judgment.

Excellent organizational, leadership, communication, reporting skills

High energy and motivating skills

Routing, dispatch, and warehouse experience a big plus

Computer proficiency: Microsoft Applications and other operational or client systems

Ability to safeguard customers’ personal information.

Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment.

Knowledge of relevant policies, practices and procedures and requirements / standards.

Our Ideal Candidate

Communication: Crisp and effective written, verbal communication skills and follow through

Multi-tasking, flexible, quick thinker and self-sufficient decision making

Dedicated, courteous, empathetic, flexible, creative, solutions-focused

Benefits :

· Competitive salaries

· 401K with company match

· Healthcare, vision, dental insurance

· Career development program

· Tuition reimbursement program

· PTO, and more!

EOE

Background and Medical Screening Required

Preferred Qualifications:

Qualifications:

Education:

Language:

English (Required)

Work Experience:

Transportation/Logistics

Certifications:

Competencies:

Communication, Creativity (JBH Rating Scale), Customer Service, Working with Others

Responsibilities:

Company Overview:

Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.

Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!

J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

Why J.B. Hunt?

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

What are we looking for?

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.

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