J.B. Hunt Transport Jobs

Job Information

J.B. Hunt Transport Night Claims Intake Representative in Lowell, Arkansas

Job Title:

Night Claims Intake Representative

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under routine supervision, the incumbent is responsible for handling intake of Casualty claims requests. They collaborate with other team members to help ensure communication, information and documentation flows through to support each claim between the customer and internal J.B. Hunt stakeholders. Additionally, they receive and respond to routine correspondence following established procedures not requiring management review

Job Description:

Key Responsibilities:

• Handle emergency situations, initial report taking, investigation of accidents, work compensation injuries/illnesses, drug/alcohol allegations, property damage, and safety issues with drivers. Includes working with Fleet and Safety Managers, vendors, adjusters, attorneys, law enforcement and other parties involved to conduct the investigation in a timeline manner.

• Manage the Casualty Claims intake through phone, email database, or other communication methods, determine appropriate area to direct information and requests.

• Provide general support to the Casualty claims team by conducting administrative tasks such as scheduling appointments, meetings, and conference calls; data entry, documenting, and filing; and drafting memoranda, correspondence, and/or summaries.

• Set up DOT and NON-DOT tests with Compliance Safety Systems, brief drivers, complete DOT timeline, and arrange transportation to sites.

• Handle emergency situations, initial report taking, investigation of accidents, work compensation injuries/illnesses, drug/alcohol allegations, property damage, and safety issues with drivers. Includes working with Fleet and Safety Managers, vendors, adjusters, attorneys, law enforcement and other parties involved to conduct the investigation in a timeline manner.

• Manage the Casualty Claims intake through phone, email database, or other communication methods, determine appropriate area to direct information and requests.

• Provide general support to the Casualty claims team by conducting administrative tasks such as scheduling appointments, meetings, and conference calls; data entry, documenting, and filing; and drafting memoranda, correspondence, and/or summaries.

• Set up DOT and NON-DOT tests with Compliance Safety Systems, brief drivers, complete DOT timeline, and arrange transportation to sites.

Must be willing to work the following hours:

Saturday -Sunday 6:00am -6:00pm

Monday -Tuesday 5:00pm -1:00am

Qualifications:

Minimum Qualifications:

  • High School Diploma or GED with 0-1 year combination of education, experience and training

Preferred Qualifications:

  • Ability to make time-sensitive decisions

  • Ability to multitask

  • Ability to type at least 30 words-per-minute

  • Ability to work both independently and as part of a team

  • Basic deductive reasoning skills

  • Proficient active listening skills

  • Self-motivation

Education:

GED (Required), High School (Required)

Work Experience:

Clerical/Administrative

Job Opening ID:

00392970 Night Claims Intake Representative (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

Why J.B. Hunt?

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

What are we looking for?

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

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