J.B. Hunt Transport Jobs

Job Information

J.B. Hunt Transport HR Solution Center Representative in Lowell, Arkansas

Job Title:

HR Solution Center Representative

Department:

Human Resources

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

The HR Solutions Center Representative provides excellent customer service for company employees by answering general questions regarding Group Benefit Plans, Company Policies, and other areas of Human Resources. They act as a bridge to connect employees with available HR Resources to facilitate problem resolution.

Job Description:

Responsibilities:

  • Provide accurate information to employees with questions on HR related topics.

  • Accurately document HR Solution Center call activity in the HR Call Tracking Database.

  • Assign HR Call Tracking Database entries to the appropriate party, when an activity requires follow up.

  • Meet acceptable standards of call center metrics, such as hold time, length of call, transfers, and unavailable time.

  • Promote positive communication with all internal and external customers.

  • Any and all other tasks assigned by management for which the employee is qualified and able to perform with or without a reasonable accommodation.

Qualifications:

Minimum Qualifications:

  • High school diploma or general education degree (GED); 7-11 months related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications:

  • Preference will be given to applicants with prior experience in a call center environment or previous HR experience.

Education:

Work Experience:

Job Opening ID:

00382018 HR Solution Center Representative (Evergreen) (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

Why J.B. Hunt?

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

What are we looking for?

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

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