J.B. Hunt Transport Jobs

Job Information

J.B. Hunt Transport Claims Intake Coordinator in Lowell, Arkansas

Job Title:

Claims Intake Coordinator


Administration, Facilities & Secretarial


United States of America





Full/Part Time:

Full time

Job Summary:

Under close supervision, the incumbent is responsible for handling intake of OS (overage, shortage and damage) claims requests. They collaborate with other team members to help ensure communication, information and documentation flows through to support each claim between the customer and internal J.B. Hunt stakeholders. Additionally, they receive and respond to routine correspondence following established procedures not requiring management review.

Job Description:

Key Responsibilities:

  • Take and manage new reports of cargo losses and work with per customer requirements.

  • Manage the OS&D intake through phone, email database, or other communication methods, determine appropriate area to direct information and requests.

  • Provide general support to the OS&D claims team by conducting administrative tasks such as scheduling appointments, meetings, and conference calls; data entry, documenting, and filing; and drafting memoranda, correspondence, and/or summaries.

Work Schedule: Monday-Friday, 8AM-5PM.


Minimum Qualification:

  • High School Diploma or GED with 0-1 year combination of education, experience and training.

Preferred Qualification:

  • Ability to make time-sensitive decisions

  • Ability to multitask

  • Ability to type at least 30 words-per-minute

  • Ability to work both independently and as part of a team

  • Basic deductive reasoning skills

  • Self-motivation.


GED (Required), High School (Required)

Work Experience:


Job Opening ID:

00411638 Claims Intake Coordinator (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.