J.B. Hunt Transport Regional Equipment Manager I in Farmers Branch, Texas
Regional Equipment Manager I
United States of America
Under general supervision, the Regional Equipment Manager is the liaison between Customer Experience and Operations. Responsible for maintaining and monitoring equipment pools to manage available capacity to ensure excellent and timely customer service. Analyze equipment needs to ensure utilization of company and non-company assets are met for all parties involved
Monitor allocations and customer compliance and get to main root cause when not met.
Maintain and monitor equipment pools for both J.B. Hunt and/or non-company equipment. Ensure trailer and/or container pool utilization through various systems and calling shippers and receivers to validate availability and help fleet managers and drivers locate equipment so each has an assignment at all times.
Act as point of contact with sales and other internal teams regarding potential new business, maintaining existing J.B. Hunt business, and increase volume opportunities. .
Understand the customers in assigned markets and their flexibility/service requirements to prioritize service based on customer requirement, profitability, and visibility.
Manage available capacity to match freight volume.
Coordinate with Customer Experience Reps and/or appointment team on resetting freight based on rail and/or truck updates, missed appointments, etc. to protect service.
- High School Diploma/GED with 1-2 years of experience in the Transportation/Logistics industry.
Bachelors Degree or 3-4 years of experience in the Transportation/Logistics industry
Ability to focus activities on developing and maintaining positive customer relationships
Proven experience in establishing and maintain healthy working relationships with clients, vendors, and peers
Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
Ability to measure the quality and quantity of work effort for the purpose of improvement
Ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
Ability to process information with high levels of accuracy
Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Accurately analyze situations and reach productive decisions based on informed judgment.
Bachelors: Business Administration/Management, Bachelors: Business Communications, GED (Required), High School (Required)
Job Opening ID:
00384039 Regional Equipment Manager I (Open)
“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.
J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.