J.B. Hunt Transport Operations Supervisor in Elk Grove Village, Illinois
Job Opening ID:
00259096 Operations Supervisor (Open)
United States of America
Elk Grove Village
Job Description Summary:
Final Mile Services specializes in professional and cost effective final mile deliveries throughout the United States. With over 100 distribution centers nationwide and 1 million square feet of warehouse space, we are able to provide commercial, business to business and home delivery services. Our solutions range from jobs site deliveries for construction and remodeling projects to retail and home deliveries including appliances, furniture, mattresses and many other products. Our network is growing and we are flexible to fit every client’s need.
The Operations Supervisor is responsible for the daily management of a fleet of commercial drivers at an existing Dedicated Contract Services account. They are to ensure their daily routine optimizes the Company’s assets and maintains customer satisfaction for maximum account profitability and customer retention. The position usually works directly on the customer’s business site and reports to the Account Manager.
Essential Duties and Responsibilities:
Monitor their assigned drivers, material handlers and installers and their current load assignment to ensure safe, on time and efficient delivery.
Ensure outgoing loads are staged and pre-planned using optimal routing techniques to minimize costs and improve productivity.
Maintain contact with the customer to monitor pickup and delivery schedules, service quality, resolve irregular issues, and meet special requests.
Ensure returned merchandise is inspected, graded and entered into inventory.
Work with the drivers, installers, customers, and Company personnel to resolve customer, service, routing, mechanical problems, etc. as they occur throughout the day.
Aggressively promote the Company’s Safety culture and enforce company policies to ensure compliance with DOT and company safety requirements.
Coordinate with Maintenance to ensure all regular Preventive Maintenance services are scheduled on time and all safety related mechanical issues are fixed.
Build and maintain positive professional relationships with their assigned employees to minimize turnover and maximize productivity.
- Supervises approximately 5 to 50 drivers and employees. Carries out supervisory responsibilities in accordance with the department's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure all drivers meet and maintain DOT and Company driver qualifications.
Four-year college degree from an accredited educational institution with a preferred GPA of 2.70 or higher, or
Minimum of 3 years continuous employment with J.B. Hunt demonstrating management potential, or
Minimum of 3 years recent supervisory experience outside of J.B. Hunt, or
Military Non-Commissioned Officer with at least 3 years of supervisory experience (i.e., minimum E-4).
Preference will be given to candidates who are willing to relocate for future opportunities within the company.
Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.
Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!
J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.
These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.
Why J.B. Hunt?
We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.
What are we looking for?
We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.