J.B. Hunt Transport Weekend Customer Experience Representative in Lowell, Arkansas72745

Job Opening ID:

00225683 Weekend Customer Experience Representative (Open)

Job Title:

Weekend Customer Experience Representative

Department:

Marketing

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Shift:

4 day Wed- Sun (United States of America)

Job Description Summary:

Our Customer Experience Representative will work hand-in-hand with our customers to schedule pick-up and delivery appointments, ensure freight deadlines are being meet with accuracy. You will also work with our J.B. Hunt Operation teams to ensure capacity and problem solve when issues arise.

Job Description:

HOURS: Wednesday - Saturday 6:00 AM to 5:00 PM OR 6:30 AM to 5:30 PM

Responsibilities and Job Duties

  • Schedule freight orders or pickup/delivery appointments for new and existing customers

  • Foster excellent customer relations to maximize freight potential

  • Ensure prompt handling of customer requests/inquiries

  • Ensure freight volume meets capacity for assigned market areas to maximize revenue

  • Enter customer orders into the JBHT system and track loads to ensure on time, damage-free service

Additional Qualifications

  • Ability to work under potentially stressful/fast paced environment

  • Excellent customer service skills

  • Ability to communicate well with outside customers and internal contacts

  • Ability to self-prioritize.

  • Keen attention to detail

Qualifications

High school diploma or general education degree (GED) plus specialized training; 12-18 months related experience and/or training; or equivalent combination of education and experience and 7-11 months’ management experience.

Qualifications:

Adaptability & Flexibility, Approach to Thinking, Order Entry Accuracy:, Solicitation Efforts (OB Volume)

Company Overview:

Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.

Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!

J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

Why J.B. Hunt?

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

What are we looking for?

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.