J.B. Hunt Transport Key Customer Manager in Lowell, Arkansas

Job Opening ID:

00224916 Key Customer Manager (Open)

Job Title:

Key Customer Manager




United States of America





Full/Part Time:

Full time


Job Description Summary:

Job Description:

What it entails:

  • Works with key decision makers to promote outstanding customer service via our Customer Value Delivery processAssist in business development by managing sales opportunities and business execution according to account specific strategies

  • Effectively communicate JBHT's value propositions based on our flexibility, capacity and service

  • Coordinate with marketing and operations to start up new business

  • Ensure solicitation for is taking place to meet customer expectations and the business plan.

  • Keep Account Reps, Operations and Customer Service Manager informed of new business and provide a list of new vendors, lanes and weekly volume

  • Work with Pricing Administrators to ensure accurate billing and make sure rates are published to match customer expectations

  • Travel to customers for periodic business reviews

  • Understand and monitor customer service, sales trends, successes and challenges

  • Work with Pricing Managers to obtain transactional rates


  • Bachelor's degree (B.A.) or equivalent from four-year college or university; 7-11 months related experience and/or training; or equivalent combination of education and experience and 7-11 months’ management experience.

  • Must have excellent interpersonal and communication skills. Ability to multi-task and perform functions under pressure is required.

  • The employee must be able to travel as needed and be on call 24/7, as required, to meet the needs of the assigned customer.

  • Must be proficient in the use of general office equipment, computer and various software applications.

  • Must be willing to relocate to Wilkes Barre, PA

Preferred Qualifications:

  • 2-5 years of experience of operations or sales experience in the transportation industry

  • Experience in the creation of strategic transportation solutions

  • Demonstrated creativity in solving problems


Company Overview:

Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.

Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!

J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

Why J.B. Hunt?

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

What are we looking for?

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.