J.B. Hunt Transport International Customer Experience Representative in Lowell, Arkansas

Job Opening ID:

00224206 International Customer Experience Representative (Open)

Job Title:

International Customer Experience Representative

Department:

Operations

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Shift:

5 Day - Mon - Fri (United States of America)

Job Description Summary:

The Internation Customer Experience Representative position is responsible for soliciting and scheduling customer freight orders in order to meet capacity goals. The position requires developing and maintaining excellent customer relationships to maximize business potential while striving to achieve exceptional customer service and utilization of company equipment.

Job Description:

Responsibilities:

  • Solicit freight from existing and new customer to meet volume and utilization requirements.

  • Foster excellent customer relations by ensuring on-time service and prompt handling of customer requirements to maximize freight potential.

  • Enter customer orders into the JBHT system and track loads as required to ensure on time, damage free service.

  • Set pick up and delivery appointments to ensure timely delivery and maximize customer satisfaction.

  • Manage trailer pools for their assigned customers to meet their needs and ensure adequate equipment utilization.

  • Negotiate spot prices to secure incremental volume to meet capacity needs.

  • Ensure freight volume meets or exceeds capacity requirements for their assigned market areas to maximize revenue. R

  • equesting customs documents, and submitting them for customs clearance, file our EEI (Electronic Export Information)

  • Assist with booking and customer service for our San Diego and El Paso office and other duties dimmed necessary.

Qualifications

  • Ability to speak fluent Spanish is required.

  • High school diploma or general education degree (GED) plus specialized training; 12-18 months related experience and/or training; or equivalent combination of education and experience and 7-11 months’ management experience.

Additional Qualifications

  • Ability to work under potentially stressful/fast paced environment

  • Excellent customer service skills

  • Ability to communicate well with outside customers and internal contacts

  • Ability to self-prioritize.

  • Keen attention to detail

Qualifications:

Spanish

Company Overview:

Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.

Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!

J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

Why J.B. Hunt?

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

What are we looking for?

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.