J.B. Hunt Transport Finance Office Assistant in Lowell, Arkansas
Job Opening ID:
00212442 Finance Office Assistant (Open)
Finance Office Assistant
United States of America
Job Description Summary:
Responsible for the retrieval and resolution of loads identified as needing paperwork or reference number to be billed.
Essential Job Functions
• Have professional phone communication and customer service skills.
• Be a responsible person with neat appearance and having good attendance.
• Be able to handle a variety of tasks, work at a fast pace, and manage stress during busy- periods.
• Be motivated and organized to perform job duties without detailed, frequent instruction.
• Motivated to work with team toward common goals and objectives.
• Ability to document information and make quick decisions.
• Ability to communicate effectively with 3B Hunt drivers, other employees, and the general public while maintaining a professional attitude.
• Sufficient typing skills.
• Ability to develop working relationships with outside and inside customers to assist in the retrieval of the necessary information to bill loads.
• Work from a report daily to retrieve and resolve loads unbilled due to missing paperwork or reference numbers.
• Outstanding customer service demonstrated by the ability to answer customer phone calls and emails professionally and with enthusiasm.
• Work to resolve problems surrounding the lack of paperwork or reference numbers.
• Able to solve and address the root causes of missing paperwork and reference numbers in relation to specific customers.
• Document all actions, decisions, and communications to assure a history of work done is available.
• Able to work with others inside the company to come up with solutions to on-going issues of missing paperwork and reference numbers.
• Work a high volume of loads daily in order to complete the assigned queues each week.
• Able to build relationships with outside customers in order to retrieve missing paperwork and reference numbers.
• Able to research problems surrounding the lack of paperwork and reference.
Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.
Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!
J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.
These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.
Why J.B. Hunt?
We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.
What are we looking for?
We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.